Your Local Window Cleaning Service

Project Overview

At Mr. Clever Clean, we pride ourselves on delivering superior exterior cleaning services across the United Kingdom. Recently, a customer approached us to clean their windows and solar panels. They had previously used a traditional window cleaner who left marks and couldn’t access all the windows, particularly those above the conservatory. This case study details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who used a squeegee and soap, often leaving marks from dripped soap.
• Inaccessible Windows: Some windows, especially those above the conservatory, were not accessible using traditional ladder methods.
• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to maintain their efficiency.

Our Approach

Upon being contacted, we conducted a thorough site survey to assess the window and solar panel cleaning requirements. We then provided the customer with a detailed proposal and free quotation, which they accepted. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, discussing our pure water-fed pole system with the customer. We explained how this method would ensure a thorough and streak-free clean, even for hard-to-reach areas.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of service, we set up our equipment and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we cleaned all the windows on the property. The pure water, free of any impurities, effectively grabbed all the dirt and debris, ensuring a streak-free finish. The pole system allowed us to reach and clean windows above the conservatory and other high or awkwardly placed windows without using ladders.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also cleaned all the PVC window frames. This step is crucial to prevent cross-contamination of dirt onto the glass, ensuring a completely clean and clear result.

5. Solar Panel Cleaning: We extended our services to clean the customer’s solar panels. The pure water-fed pole system was also used here, ensuring that the panels were thoroughly cleaned, which is essential for maintaining their efficiency and performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we conducted a walk-around inspection with the customer. They were extremely satisfied with the spotless windows and clean solar panels. The customer signed off on the work, expressing their satisfaction with the results.

Results

The transformation was impressive. The windows, previously marked and partially inaccessible, were now thoroughly clean and streak-free. The solar panels were also spotless, ensuring they would operate at optimal efficiency. The customer was delighted with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Customer Feedback

“We are extremely happy with the results! Our windows have never looked so clean, and we no longer have to worry about inaccessible areas. The team from Mr. Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We highly recommend their services!” – Satisfied Customer

Conclusion

This case study exemplifies Mr. Clever Clean’s expertise in handling challenging window and solar panel cleaning projects. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to deliver exceptional results. Our commitment to quality and customer satisfaction ensures every project is completed to the highest standards.