Your Local PATIO Cleaning Service

Project Overview

At Mr Clever Clean, we specialize in tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a customer approached us with a severe black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the outdoor space unsightly and uninviting. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to remove the lichen and had almost given up hope. This case study details how we restored their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and failed to remove the lichen.

Our Approach

Upon being contacted, we promptly conducted a site survey to assess the extent of the infestation and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to evaluate the severity of the lichen infestation and to understand the challenges involved. We explained our approach in detail and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and removed approximately 95% of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This crucial step prevents the rapid return of lichen and other organic contaminants, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to inspect the patio. They were extremely satisfied with the results and did not identify any areas needing further attention. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We agreed to return annually to reapply the soft wash solution, maintaining the patio’s pristine condition.

Results

The transformation was stunning. The patio, once dominated by black lichen stains, was restored to its original color and beauty. The customer was ecstatic with the outcome, noting a significant improvement in the appearance and usability of their outdoor space.

Customer Feedback

“We are absolutely thrilled with the results! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr. Clever Clean was professional and efficient, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio looking its best. Highly recommend their services!” – Satisfied Customer

Conclusion

This case study exemplifies Mr. Clever Clean’s expertise in dealing with severe lichen infestations and other challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we can restore any outdoor space to its former glory. Our commitment to quality and customer satisfaction ensures exceptional results every time.