Your Local Window Cleaning Service For Workington

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering superior exterior cleaning services across the United Kingdom. Recently, a customer approached us to restore their windows and solar panels. They had previously used a traditional window cleaner who left unsatisfactory results and missed hard-to-reach spots, particularly those above the conservatory. This case study details how we achieved spotless and accessible results using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who used a squeegee and soap, often resulting in soap residue.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were difficult to reach without specialized equipment.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to keep them working effectively.

Cleaning Process

Upon being contacted, we carried out a comprehensive assessment to assess the window and solar panel cleaning requirements. We then presented a proposal and free quotation, which they accepted. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the windows and panels, explaining our cleaning method. We explained how this method would deliver a mark-free finish, even for difficult spots.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of service, we set up our equipment and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we cleaned all the windows on the property. The pure water, free of any impurities, effectively grabbed all the dirt and debris, ensuring a streak-free finish. The pole system made it possible to clean high windows without requiring extra support.

4. Frame Cleaning: As it was our first-time service, we also cleaned all the PVC window frames. This step is essential to prevent cross-contamination of dirt onto the glass, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We also provided cleaning to clean the customer’s solar panels. The pure water-fed pole system was perfect for this job, making sure they were clean and clear, which is essential for maintaining their efficiency and performance.

6. Final Inspection and Customer Sign-Off: After finishing the project, we conducted a walk-around inspection with the customer. They were very pleased with the clear windows and spotless panels. The customer signed off on the work, showing their appreciation for our work.

Outcome

The transformation was impressive. The windows, formerly streaked and hard to clean, were now thoroughly clean and streak-free. The solar panels were completely clean, ensuring they would operate at optimal efficiency. The customer was very happy with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Customer Review

“We are extremely happy with the results! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We highly recommend their services!” – Satisfied Customer

Project Summary

This report exemplifies Mr Clever Clean’s specialization in handling tough exterior cleaning needs. By using cutting-edge tools and eco-friendly methods, we were able to provide superior cleaning outcomes. Our focus on top-notch service and client satisfaction ensures outstanding service on every job.