Your Local Window Cleaning Service For Wellington

Project Overview

At Mr Clever Clean, we are dedicated to delivering high-quality exterior cleaning services across the United Kingdom. Recently, a client approached us to provide a thorough cleaning for their windows and solar panels. They had previously used a standard window cleaning service who left marks and couldn’t access all the windows, particularly those above the conservatory. This project summary details how we delivered a comprehensive clean using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was unhappy with their previous window cleaner, who used a squeegee and soap, often causing streaks and smudges.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to keep them working effectively.

Our Approach

Upon being called, we carried out a comprehensive assessment to evaluate all cleaning aspects. We then presented a proposal and free quotation, which they approved. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the windows and panels, discussing our pure water-fed pole system with the customer. We explained how this method would deliver a mark-free finish, even for hard-to-reach areas.

2. Scheduling and Preparation: We arranged the cleaning appointment at a suitable date for the customer. On the day of service, we set up our equipment and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our high-tech pure water system, we ensured every window was spotless. The pure water, contaminant-free, removed all dust and dirt, ensuring a flawless finish. The pole system made it possible to clean high windows without needing additional equipment.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also wiped down the window frames. This step is important to ensure a completely clear result, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We included additional cleaning to clean the customer’s solar panels. The pure water-fed pole system was ideal for solar panel cleaning, making sure they were clean and clear, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After finishing the project, we conducted a walk-around inspection with the customer. They were extremely satisfied with the spotless windows and clean solar panels. The customer signed off on the work, expressing their satisfaction with the results.

Transformation

The improvement was stunning. The windows, formerly streaked and hard to clean, were now flawlessly cleaned. The solar panels were left shining, ensuring they would operate at optimal efficiency. The customer was delighted with the outcome, particularly appreciating the thorough clean.

Client Testimonial

“The outcome was fantastic—we’re thrilled! Our windows are cleaner than ever, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We strongly endorse their work!” – Satisfied Customer

Project Summary

This report demonstrates Mr Clever Clean’s skill in handling tough exterior cleaning needs. By using cutting-edge tools and eco-friendly methods, we were able to provide superior cleaning outcomes. Our focus on top-notch service and client satisfaction delivers exceptional results every time.