Your Local Window Cleaning Service For Thornaby-on-Tees

Case Study Summary

At Mr Clever Clean, we specialize in delivering high-quality exterior cleaning services across the United Kingdom. Recently, a client approached us to provide a thorough cleaning for their windows and solar panels. They had previously used a basic window cleaning provider who left marks and couldn’t access all the windows, particularly windows in elevated areas. This case study details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was unhappy with their previous window cleaner, who relied on basic cleaning tools, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, in elevated spots, were difficult to reach without specialized equipment.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to keep them working effectively.

Solution

Upon being reached out to, we carried out a comprehensive assessment to understand the scope of the cleaning needs. We then provided the customer with a detailed proposal, which they approved. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, introducing our pole system. We explained how this method would deliver a mark-free finish, even for difficult spots.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of service, we got our materials ready and began preparing for the cleaning process.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we provided a deep clean to each window. The pure water, contaminant-free, removed all dust and dirt, ensuring a completely clear result. The pole system allowed us to reach and clean windows above the conservatory without needing additional equipment.

4. Frame Cleaning: As it was our first-time service, we also thoroughly cleaned the window frames. This step is essential to prevent cross-contamination of dirt onto the glass, ensuring a completely clean and clear result.

5. Solar Panel Cleaning: We extended our services to restore the solar panels’ efficiency. The pure water-fed pole system was also used here, guaranteeing a spotless finish, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we conducted a walk-around inspection with the customer. They were extremely satisfied with the spotless windows and clean solar panels. The customer signed off on the work, showing their appreciation for our work.

Outcome

The transformation was stunning. The windows, formerly streaked and hard to clean, were now thoroughly clean and streak-free. The solar panels were left shining, guaranteeing better performance. The customer was thrilled with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Customer Review

“The outcome was fantastic—we’re thrilled! Our windows are cleaner than ever, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was courteous, effective, and equipped with advanced technology. We strongly endorse their work!” – Satisfied Customer

Project Summary

This case study exemplifies Mr Clever Clean’s skill in handling difficult window cleaning cases. By using cutting-edge tools and eco-friendly methods, we were able to achieve remarkable transformations. Our focus on top-notch service and client satisfaction delivers exceptional results every time.