Your Local Window Cleaning Service For Stourbridge

Introduction

At Mr Clever Clean, we specialize in delivering exceptional exterior cleaning services across the United Kingdom. Recently, a customer approached us to restore their windows and solar panels. They had previously used a standard window cleaning service who was unable to clean certain areas and often left streaks, particularly windows in elevated areas. This report details how we delivered a comprehensive clean using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who worked with traditional methods, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were too high for ladders.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to keep them working effectively.

Solution

Upon being reached out to, we conducted a thorough site survey to evaluate all cleaning aspects. We then offered a clear plan and estimate, which they agreed to. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the windows and panels, discussing our pure water-fed pole system with the customer. We explained how this method would deliver a mark-free finish, even for difficult spots.

2. Scheduling and Preparation: We arranged the cleaning appointment at a preferred date for the customer. On the day of service, we set up our equipment and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we cleaned all the windows on the property. The pure water, deionized and filtered, cleaned away grime and particles, ensuring a flawless finish. The pole system allowed us to reach and clean windows above the conservatory without needing additional equipment.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also cleaned all the PVC window frames. This step is important to avoid any transfer of dirt, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We also provided cleaning to clean the customer’s solar panels. The pure water-fed pole system was ideal for solar panel cleaning, ensuring that the panels were thoroughly cleaned, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After finishing the project, we performed a final review. They were very pleased with the clear windows and spotless panels. The customer gave us their approval, sharing their happiness with our service.

Outcome

The transformation was stunning. The windows, formerly streaked and hard to clean, were now thoroughly clean and streak-free. The solar panels were also spotless, guaranteeing better performance. The customer was thrilled with the outcome, particularly commenting on the results of our pure water system.

Customer Review

“The outcome was fantastic—we’re thrilled! Our windows are cleaner than ever, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. We strongly endorse their work!” – Satisfied Customer

Project Summary

This case study highlights Mr Clever Clean’s specialization in handling tough exterior cleaning needs. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to deliver exceptional results. Our dedication to excellent results and happy clients ensures outstanding service on every job.