Your Local Window Cleaning Service For South Shields

Project Overview

At Mr Clever Clean, we specialize in delivering superior exterior cleaning services across the United Kingdom. Recently, a customer approached us to restore their windows and solar panels. They had previously used a basic window cleaning provider who was unable to clean certain areas and often left streaks, particularly the windows above their conservatory. This report details how we delivered a comprehensive clean using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was unhappy with their previous window cleaner, who used a squeegee and soap, often causing streaks and smudges.

• Inaccessible Windows: Some windows, especially those above the conservatory, were too high for ladders.

• Solar Panel Cleaning: The customer also requested cleaning for their solar panels to keep them working effectively.

Solution

Upon being reached out to, we carried out a comprehensive assessment to assess the window and solar panel cleaning requirements. We then offered a clear plan and estimate, which they approved. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the windows and panels, explaining our cleaning method. We explained how this method would ensure a thorough and streak-free clean, even for difficult spots.

2. Scheduling and Preparation: We arranged the cleaning appointment at a suitable date for the customer. On the day of service, we prepared our tools and began preparing for the cleaning process.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we ensured every window was spotless. The pure water, deionized and filtered, removed all dust and dirt, ensuring a streak-free finish. The pole system allowed us to reach and clean windows above the conservatory without requiring extra support.

4. Frame Cleaning: As it was our first-time service, we also thoroughly cleaned the window frames. This step is crucial to prevent cross-contamination of dirt onto the glass, making sure every part was spotless.

5. Solar Panel Cleaning: We also provided cleaning to restore the solar panels’ efficiency. The pure water-fed pole system was ideal for solar panel cleaning, making sure they were clean and clear, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After wrapping up the cleaning, we conducted a walk-around inspection with the customer. They were delighted with the pristine results. The customer gave us their approval, sharing their happiness with our service.

Outcome

The change was stunning. The windows, formerly streaked and hard to clean, were now flawlessly cleaned. The solar panels were also spotless, guaranteeing better performance. The customer was thrilled with the outcome, particularly appreciating the thorough clean.

Customer Feedback

“We are extremely happy with the results! Our windows are cleaner than ever, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We highly recommend their services!” – Satisfied Customer

Project Summary

This case study exemplifies Mr Clever Clean’s skill in handling difficult window cleaning cases. By using professional equipment and innovative techniques, we were able to provide superior cleaning outcomes. Our dedication to excellent results and happy clients ensures every project is completed to the highest standards.