Your Local Window Cleaning Service For South Ockendon

Project Overview

At Mr Clever Clean, we specialize in delivering high-quality exterior cleaning services across the United Kingdom. Recently, a customer approached us to restore their windows and solar panels. They had previously used a traditional window cleaner who left unsatisfactory results and missed hard-to-reach spots, particularly windows in elevated areas. This report details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who used a squeegee and soap, often resulting in soap residue.

• Inaccessible Windows: Some windows, in elevated spots, were too high for ladders.

• Solar Panel Cleaning: The customer also requested cleaning for their solar panels to keep them working effectively.

Solution

Upon being called, we conducted a thorough site survey to understand the scope of the cleaning needs. We then offered a clear plan and estimate, which they accepted. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, explaining our cleaning method. We explained how this method would deliver a mark-free finish, even for high windows.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of service, we got our materials ready and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we ensured every window was spotless. The pure water, deionized and filtered, effectively grabbed all the dirt and debris, ensuring a flawless finish. The pole system enabled access to elevated and awkward windows without requiring extra support.

4. Frame Cleaning: As it was our first-time service, we also cleaned all the PVC window frames. This step is crucial to prevent cross-contamination of dirt onto the glass, ensuring a completely clean and clear result.

5. Solar Panel Cleaning: We extended our services to clean the customer’s solar panels. The pure water-fed pole system was ideal for solar panel cleaning, making sure they were clean and clear, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we performed a final review. They were delighted with the pristine results. The customer approved the results, sharing their happiness with our service.

Outcome

The change was impressive. The windows, previously marked and partially inaccessible, were now flawlessly cleaned. The solar panels were left shining, guaranteeing better performance. The customer was very happy with the outcome, particularly appreciating the thorough clean.

Customer Feedback

“The outcome was fantastic—we’re thrilled! Our windows have never looked so clean, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was courteous, effective, and equipped with advanced technology. We highly recommend their services!” – Satisfied Customer

Conclusion

This report highlights Mr Clever Clean’s skill in handling difficult window cleaning cases. By using cutting-edge tools and eco-friendly methods, we were able to deliver exceptional results. Our commitment to quality and customer satisfaction ensures every project is completed to the highest standards.