Your Local Window Cleaning Service For Scarborough

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering exceptional exterior cleaning services across the United Kingdom. Recently, a customer approached us to provide a thorough cleaning for their windows and solar panels. They had previously used a standard window cleaning service who left unsatisfactory results and missed hard-to-reach spots, particularly windows in elevated areas. This report details how we delivered a comprehensive clean using our pure water-fed pole system.

Obstacles Faced

• Marks from Traditional Cleaning: The customer was unhappy with their previous window cleaner, who used a squeegee and soap, often resulting in soap residue.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to ensure optimal performance.

Cleaning Process

Upon being called, we conducted a thorough site survey to assess the window and solar panel cleaning requirements. We then provided the customer with a detailed proposal, which they approved. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We assessed each window and solar panel, explaining our cleaning method. We explained how this method would deliver a mark-free finish, even for difficult spots.

2. Scheduling and Preparation: We arranged the cleaning appointment at a convenient date for the customer. On the day of service, we prepared our tools and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we provided a deep clean to each window. The pure water, free of any impurities, effectively grabbed all the dirt and debris, ensuring a streak-free finish. The pole system made it possible to clean high windows without needing additional equipment.

4. Frame Cleaning: As it was our initial visit, we also thoroughly cleaned the window frames. This step is crucial to ensure a completely clear result, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We also provided cleaning to ensure the solar panels were spotless. The pure water-fed pole system was also used here, making sure they were clean and clear, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we conducted a walk-around inspection with the customer. They were very pleased with the clear windows and spotless panels. The customer approved the results, showing their appreciation for our work.

Results

The change was impressive. The windows, previously marked and partially inaccessible, were now thoroughly clean and streak-free. The solar panels were also spotless, ensuring they would operate at optimal efficiency. The customer was very happy with the outcome, particularly commenting on the results of our pure water system.

Client Testimonial

“The outcome was fantastic—we’re thrilled! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. We strongly endorse their work!” – Satisfied Customer

Final Thoughts

This project exemplifies Mr Clever Clean’s skill in handling tough exterior cleaning needs. By using professional equipment and innovative techniques, we were able to deliver exceptional results. Our commitment to quality and customer satisfaction guarantees every project is completed to the highest standards.