Your Local Window Cleaning Service For Sale

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering superior exterior cleaning services across the United Kingdom. Recently, a customer approached us to clean their windows and solar panels. They had previously used a traditional window cleaner who left unsatisfactory results and missed hard-to-reach spots, particularly windows in elevated areas. This case study details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who relied on basic cleaning tools, often causing streaks and smudges.

• Inaccessible Windows: Some windows, in elevated spots, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to maintain their efficiency.

Solution

Upon being called, we performed an on-site inspection to assess the window and solar panel cleaning requirements. We then presented a proposal and free quotation, which they approved. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the windows and panels, explaining our cleaning method. We explained how this method would ensure a thorough and streak-free clean, even for high windows.

2. Scheduling and Preparation: We arranged the cleaning appointment at a convenient date for the customer. On the day of service, we got our materials ready and began preparing for the cleaning process.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we cleaned all the windows on the property. The pure water, contaminant-free, cleaned away grime and particles, ensuring a completely clear result. The pole system made it possible to clean high windows without using ladders.

4. Frame Cleaning: As it was our first-time service, we also wiped down the window frames. This step is essential to avoid any transfer of dirt, ensuring a completely clean and clear result.

5. Solar Panel Cleaning: We also provided cleaning to clean the customer’s solar panels. The pure water-fed pole system was perfect for this job, making sure they were clean and clear, which is essential for maintaining their efficiency and performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we conducted a walk-around inspection with the customer. They were extremely satisfied with the spotless windows and clean solar panels. The customer signed off on the work, expressing their satisfaction with the results.

Outcome

The change was impressive. The windows, that had been difficult to reach and streaky, were now completely clear and spotless. The solar panels were completely clean, ensuring they would operate at optimal efficiency. The customer was very happy with the outcome, particularly appreciating the thorough clean.

Customer Review

“We are extremely happy with the results! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. We strongly endorse their work!” – Satisfied Customer

Project Summary

This project highlights Mr Clever Clean’s specialization in handling difficult window cleaning cases. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to deliver exceptional results. Our focus on top-notch service and client satisfaction guarantees every project is completed to the highest standards.