Your Local Window Cleaning Service For Rugby

Case Study Summary

At Mr Clever Clean, we specialize in delivering exceptional exterior cleaning services across the United Kingdom. Recently, a client approached us to provide a thorough cleaning for their windows and solar panels. They had previously used a basic window cleaning provider who was unable to clean certain areas and often left streaks, particularly those above the conservatory. This project summary details how we delivered a comprehensive clean using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who used a squeegee and soap, often causing streaks and smudges.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to maintain their efficiency.

Solution

Upon being reached out to, we conducted a thorough site survey to understand the scope of the cleaning needs. We then provided the customer with a detailed proposal, which they agreed to. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, discussing our pure water-fed pole system with the customer. We explained how this method would deliver a mark-free finish, even for difficult spots.

2. Scheduling and Preparation: We arranged the cleaning appointment at a suitable date for the customer. On the day of service, we got our materials ready and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we ensured every window was spotless. The pure water, free of any impurities, effectively grabbed all the dirt and debris, ensuring a completely clear result. The pole system made it possible to clean high windows without requiring extra support.

4. Frame Cleaning: As it was our first-time service, we also thoroughly cleaned the window frames. This step is important to prevent cross-contamination of dirt onto the glass, making sure every part was spotless.

5. Solar Panel Cleaning: We extended our services to clean the customer’s solar panels. The pure water-fed pole system was perfect for this job, making sure they were clean and clear, which is essential for maintaining their efficiency and performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we did a thorough inspection. They were very pleased with the clear windows and spotless panels. The customer gave us their approval, expressing their satisfaction with the results.

Outcome

The improvement was stunning. The windows, previously marked and partially inaccessible, were now flawlessly cleaned. The solar panels were left shining, guaranteeing better performance. The customer was very happy with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Customer Feedback

“We couldn’t be more pleased with how it turned out! Our windows have never looked so clean, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We highly recommend their services!” – Satisfied Customer

Conclusion

This case study demonstrates Mr Clever Clean’s skill in handling tough exterior cleaning needs. By using cutting-edge tools and eco-friendly methods, we were able to provide superior cleaning outcomes. Our focus on top-notch service and client satisfaction ensures exceptional results every time.