Your Local Window Cleaning Service For Ramsden

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering superior exterior cleaning services across the United Kingdom. Recently, a customer approached us to clean their windows and solar panels. They had previously used a standard window cleaning service who was unable to clean certain areas and often left streaks, particularly the windows above their conservatory. This report details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who worked with traditional methods, often resulting in soap residue.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were too high for ladders.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to maintain their efficiency.

Cleaning Process

Upon being called, we conducted a thorough site survey to understand the scope of the cleaning needs. We then provided the customer with a detailed proposal, which they accepted. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, explaining our cleaning method. We explained how this method would ensure a thorough and streak-free clean, even for difficult spots.

2. Scheduling and Preparation: We arranged the cleaning appointment at a preferred date for the customer. On the day of service, we prepared our tools and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our high-tech pure water system, we ensured every window was spotless. The pure water, contaminant-free, cleaned away grime and particles, ensuring a streak-free finish. The pole system made it possible to clean high windows without requiring extra support.

4. Frame Cleaning: As it was our initial visit, we also cleaned all the PVC window frames. This step is crucial to prevent cross-contamination of dirt onto the glass, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We extended our services to clean the customer’s solar panels. The pure water-fed pole system was perfect for this job, making sure they were clean and clear, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After wrapping up the cleaning, we performed a final review. They were very pleased with the clear windows and spotless panels. The customer gave us their approval, showing their appreciation for our work.

Results

The improvement was impressive. The windows, previously marked and partially inaccessible, were now thoroughly clean and streak-free. The solar panels were also spotless, guaranteeing better performance. The customer was very happy with the outcome, particularly appreciating the thorough clean.

Customer Review

“We are extremely happy with the results! Our windows are cleaner than ever, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was courteous, effective, and equipped with advanced technology. We strongly endorse their work!” – Satisfied Customer

Final Thoughts

This project demonstrates Mr Clever Clean’s specialization in handling difficult window cleaning cases. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to provide superior cleaning outcomes. Our focus on top-notch service and client satisfaction delivers exceptional results every time.