Your Local Window Cleaning Service For Poole

Introduction

At Mr Clever Clean, we specialize in delivering superior exterior cleaning services across the United Kingdom. Recently, a customer approached us to clean their windows and solar panels. They had previously used a standard window cleaning service who left unsatisfactory results and missed hard-to-reach spots, particularly those above the conservatory. This case study details how we delivered a comprehensive clean using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was unhappy with their previous window cleaner, who used a squeegee and soap, often resulting in soap residue.

• Inaccessible Windows: Some windows, in elevated spots, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to ensure optimal performance.

Solution

Upon being called, we performed an on-site inspection to evaluate all cleaning aspects. We then provided the customer with a detailed proposal, which they approved. Here’s a summary of our process:

1. Initial Site Survey: We assessed each window and solar panel, explaining our cleaning method. We explained how this method would ensure a thorough and streak-free clean, even for high windows.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we set up our equipment and began preparing for the cleaning process.

3. Pure Water-Fed Pole System: Using our high-tech pure water system, we cleaned all the windows on the property. The pure water, free of any impurities, effectively grabbed all the dirt and debris, ensuring a completely clear result. The pole system made it possible to clean high windows without using ladders.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also wiped down the window frames. This step is essential to ensure a completely clear result, making sure every part was spotless.

5. Solar Panel Cleaning: We included additional cleaning to ensure the solar panels were spotless. The pure water-fed pole system was perfect for this job, making sure they were clean and clear, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After finishing the project, we did a thorough inspection. They were very pleased with the clear windows and spotless panels. The customer signed off on the work, showing their appreciation for our work.

Results

The change was remarkable. The windows, that had been difficult to reach and streaky, were now completely clear and spotless. The solar panels were left shining, allowing them to work effectively. The customer was thrilled with the outcome, particularly appreciating the thorough clean.

Customer Feedback

“We couldn’t be more pleased with how it turned out! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was courteous, effective, and equipped with advanced technology. Their service was top-notch—we highly recommend them!” – Satisfied Customer

Project Summary

This report highlights Mr Clever Clean’s expertise in handling challenging window and solar panel cleaning projects. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to provide superior cleaning outcomes. Our commitment to quality and customer satisfaction ensures every project is completed to the highest standards.