Your Local Window Cleaning Service For Nelson

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering exceptional exterior cleaning services across the United Kingdom. Recently, a customer approached us to restore their windows and solar panels. They had previously used a traditional window cleaner who left unsatisfactory results and missed hard-to-reach spots, particularly those above the conservatory. This project summary details how we achieved spotless and accessible results using our pure water-fed pole system.

Obstacles Faced

• Marks from Traditional Cleaning: The customer was frustrated with their previous window cleaner, who relied on basic cleaning tools, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, especially those above the conservatory, were difficult to reach without specialized equipment.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to keep them working effectively.

Cleaning Process

Upon being called, we conducted a thorough site survey to assess the window and solar panel cleaning requirements. We then offered a clear plan and estimate, which they agreed to. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, introducing our pole system. We explained how this method would deliver a mark-free finish, even for difficult spots.

2. Scheduling and Preparation: We scheduled the cleaning at a preferred date for the customer. On the day of service, we prepared our tools and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we cleaned all the windows on the property. The pure water, contaminant-free, removed all dust and dirt, ensuring a flawless finish. The pole system allowed us to reach and clean windows above the conservatory without needing additional equipment.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also thoroughly cleaned the window frames. This step is essential to avoid any transfer of dirt, making sure every part was spotless.

5. Solar Panel Cleaning: We also provided cleaning to restore the solar panels’ efficiency. The pure water-fed pole system was ideal for solar panel cleaning, making sure they were clean and clear, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we did a thorough inspection. They were extremely satisfied with the spotless windows and clean solar panels. The customer signed off on the work, sharing their happiness with our service.

Outcome

The change was remarkable. The windows, previously marked and partially inaccessible, were now thoroughly clean and streak-free. The solar panels were completely clean, guaranteeing better performance. The customer was very happy with the outcome, particularly appreciating the thorough clean.

Client Testimonial

“We couldn’t be more pleased with how it turned out! Our windows have never looked so clean, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was courteous, effective, and equipped with advanced technology. We strongly endorse their work!” – Satisfied Customer

Conclusion

This report demonstrates Mr Clever Clean’s skill in handling tough exterior cleaning needs. By using cutting-edge tools and eco-friendly methods, we were able to achieve remarkable transformations. Our focus on top-notch service and client satisfaction delivers exceptional results every time.