Your Local Window Cleaning Service For Morden

Case Study Summary

At Mr Clever Clean, we specialize in delivering exceptional exterior cleaning services across the United Kingdom. Recently, a homeowner approached us to provide a thorough cleaning for their windows and solar panels. They had previously used a basic window cleaning provider who left marks and couldn’t access all the windows, particularly those above the conservatory. This project summary details how we delivered a comprehensive clean using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was unhappy with their previous window cleaner, who used a squeegee and soap, often resulting in soap residue.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to maintain their efficiency.

Solution

Upon being reached out to, we carried out a comprehensive assessment to assess the window and solar panel cleaning requirements. We then offered a clear plan and estimate, which they accepted. Here’s a summary of our process:

1. Initial Site Survey: We assessed each window and solar panel, discussing our pure water-fed pole system with the customer. We explained how this method would ensure a thorough and streak-free clean, even for hard-to-reach areas.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we set up our equipment and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we cleaned all the windows on the property. The pure water, deionized and filtered, effectively grabbed all the dirt and debris, ensuring a completely clear result. The pole system enabled access to elevated and awkward windows without using ladders.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also wiped down the window frames. This step is essential to prevent cross-contamination of dirt onto the glass, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We extended our services to clean the customer’s solar panels. The pure water-fed pole system was ideal for solar panel cleaning, ensuring that the panels were thoroughly cleaned, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After finishing the project, we conducted a walk-around inspection with the customer. They were extremely satisfied with the spotless windows and clean solar panels. The customer gave us their approval, sharing their happiness with our service.

Transformation

The transformation was stunning. The windows, previously marked and partially inaccessible, were now completely clear and spotless. The solar panels were left shining, allowing them to work effectively. The customer was delighted with the outcome, particularly commenting on the results of our pure water system.

Customer Feedback

“The outcome was fantastic—we’re thrilled! Our windows have never looked so clean, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was courteous, effective, and equipped with advanced technology. Their service was top-notch—we highly recommend them!” – Satisfied Customer

Project Summary

This case study exemplifies Mr Clever Clean’s expertise in handling difficult window cleaning cases. By using professional equipment and innovative techniques, we were able to provide superior cleaning outcomes. Our dedication to excellent results and happy clients guarantees exceptional results every time.