Your Local Window Cleaning Service For Macclesfield

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering exceptional exterior cleaning services across the United Kingdom. Recently, a customer approached us to restore their windows and solar panels. They had previously used a basic window cleaning provider who was unable to clean certain areas and often left streaks, particularly windows in elevated areas. This report details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was unhappy with their previous window cleaner, who used a squeegee and soap, often resulting in soap residue.

• Inaccessible Windows: Some windows, in elevated spots, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also requested cleaning for their solar panels to keep them working effectively.

Cleaning Process

Upon being called, we performed an on-site inspection to understand the scope of the cleaning needs. We then presented a proposal and free quotation, which they agreed to. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, introducing our pole system. We explained how this method would deliver a mark-free finish, even for hard-to-reach areas.

2. Scheduling and Preparation: We arranged the cleaning appointment at a suitable date for the customer. On the day of service, we set up our equipment and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our high-tech pure water system, we provided a deep clean to each window. The pure water, free of any impurities, effectively grabbed all the dirt and debris, ensuring a completely clear result. The pole system made it possible to clean high windows without using ladders.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also thoroughly cleaned the window frames. This step is essential to ensure a completely clear result, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We included additional cleaning to clean the customer’s solar panels. The pure water-fed pole system was also used here, making sure they were clean and clear, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After finishing the project, we did a thorough inspection. They were extremely satisfied with the spotless windows and clean solar panels. The customer approved the results, sharing their happiness with our service.

Outcome

The improvement was stunning. The windows, previously marked and partially inaccessible, were now completely clear and spotless. The solar panels were completely clean, allowing them to work effectively. The customer was very happy with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Client Testimonial

“We are extremely happy with the results! Our windows are cleaner than ever, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was courteous, effective, and equipped with advanced technology. We strongly endorse their work!” – Satisfied Customer

Project Summary

This case study demonstrates Mr Clever Clean’s specialization in handling challenging window and solar panel cleaning projects. By using cutting-edge tools and eco-friendly methods, we were able to deliver exceptional results. Our focus on top-notch service and client satisfaction guarantees outstanding service on every job.