Your Local Window Cleaning Service For Kidsgrove

Case Study Summary

At Mr Clever Clean, we specialize in delivering superior exterior cleaning services across the United Kingdom. Recently, a homeowner approached us to provide a thorough cleaning for their windows and solar panels. They had previously used a traditional window cleaner who left unsatisfactory results and missed hard-to-reach spots, particularly the windows above their conservatory. This report details how we delivered a comprehensive clean using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who used a squeegee and soap, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, especially those above the conservatory, were too high for ladders.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to keep them working effectively.

Solution

Upon being called, we carried out a comprehensive assessment to evaluate all cleaning aspects. We then presented a proposal and free quotation, which they approved. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the windows and panels, discussing our pure water-fed pole system with the customer. We explained how this method would deliver a mark-free finish, even for high windows.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we got our materials ready and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we cleaned all the windows on the property. The pure water, deionized and filtered, effectively grabbed all the dirt and debris, ensuring a flawless finish. The pole system made it possible to clean high windows without requiring extra support.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also thoroughly cleaned the window frames. This step is essential to avoid any transfer of dirt, ensuring a completely clean and clear result.

5. Solar Panel Cleaning: We included additional cleaning to clean the customer’s solar panels. The pure water-fed pole system was also used here, making sure they were clean and clear, which is essential for maintaining their efficiency and performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we conducted a walk-around inspection with the customer. They were delighted with the pristine results. The customer approved the results, sharing their happiness with our service.

Results

The transformation was remarkable. The windows, formerly streaked and hard to clean, were now thoroughly clean and streak-free. The solar panels were left shining, ensuring they would operate at optimal efficiency. The customer was very happy with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Customer Feedback

“We are extremely happy with the results! Our windows are cleaner than ever, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. We strongly endorse their work!” – Satisfied Customer

Final Thoughts

This case study exemplifies Mr Clever Clean’s skill in handling difficult window cleaning cases. By using professional equipment and innovative techniques, we were able to achieve remarkable transformations. Our commitment to quality and customer satisfaction guarantees every project is completed to the highest standards.