Your Local Window Cleaning Service For Horley

Project Overview

At Mr Clever Clean, we are dedicated to delivering exceptional exterior cleaning services across the United Kingdom. Recently, a customer approached us to clean their windows and solar panels. They had previously used a traditional window cleaner who was unable to clean certain areas and often left streaks, particularly the windows above their conservatory. This report details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who relied on basic cleaning tools, often resulting in soap residue.

• Inaccessible Windows: Some windows, especially those above the conservatory, were difficult to reach without specialized equipment.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to maintain their efficiency.

Our Approach

Upon being contacted, we conducted a thorough site survey to understand the scope of the cleaning needs. We then presented a proposal and free quotation, which they accepted. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the windows and panels, discussing our pure water-fed pole system with the customer. We explained how this method would provide spotless results, even for difficult spots.

2. Scheduling and Preparation: We set up the service at a suitable date for the customer. On the day of service, we set up our equipment and began preparing for the cleaning process.

3. Pure Water-Fed Pole System: Using our high-tech pure water system, we provided a deep clean to each window. The pure water, free of any impurities, cleaned away grime and particles, ensuring a streak-free finish. The pole system made it possible to clean high windows without using ladders.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also wiped down the window frames. This step is essential to ensure a completely clear result, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We extended our services to ensure the solar panels were spotless. The pure water-fed pole system was ideal for solar panel cleaning, ensuring that the panels were thoroughly cleaned, which is essential for maintaining their efficiency and performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we did a thorough inspection. They were extremely satisfied with the spotless windows and clean solar panels. The customer approved the results, showing their appreciation for our work.

Outcome

The improvement was impressive. The windows, formerly streaked and hard to clean, were now completely clear and spotless. The solar panels were left shining, allowing them to work effectively. The customer was thrilled with the outcome, particularly commenting on the results of our pure water system.

Customer Review

“We are extremely happy with the results! Our windows are cleaner than ever, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We strongly endorse their work!” – Satisfied Customer

Final Thoughts

This case study exemplifies Mr Clever Clean’s expertise in handling challenging window and solar panel cleaning projects. By using professional equipment and innovative techniques, we were able to provide superior cleaning outcomes. Our commitment to quality and customer satisfaction ensures every project is completed to the highest standards.