Your Local Window Cleaning Service For Hillhead

Case Study Summary

At Mr Clever Clean, we are dedicated to delivering high-quality exterior cleaning services across the United Kingdom. Recently, a client approached us to provide a thorough cleaning for their windows and solar panels. They had previously used a traditional window cleaner who left marks and couldn’t access all the windows, particularly those above the conservatory. This project summary details how we achieved spotless and accessible results using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was unhappy with their previous window cleaner, who used a squeegee and soap, often resulting in soap residue.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were difficult to reach without specialized equipment.

• Solar Panel Cleaning: The customer also requested cleaning for their solar panels to ensure optimal performance.

Solution

Upon being contacted, we carried out a comprehensive assessment to assess the window and solar panel cleaning requirements. We then presented a proposal and free quotation, which they approved. Here’s a summary of our process:

1. Initial Site Survey: We inspected the windows and panels, discussing our pure water-fed pole system with the customer. We explained how this method would deliver a mark-free finish, even for high windows.

2. Scheduling and Preparation: We arranged the cleaning appointment at a preferred date for the customer. On the day of service, we prepared our tools and began preparing for the cleaning process.

3. Pure Water-Fed Pole System: Using our high-tech pure water system, we cleaned all the windows on the property. The pure water, contaminant-free, effectively grabbed all the dirt and debris, ensuring a flawless finish. The pole system made it possible to clean high windows without needing additional equipment.

4. Frame Cleaning: As it was our first-time service, we also cleaned all the PVC window frames. This step is important to avoid any transfer of dirt, making sure every part was spotless.

5. Solar Panel Cleaning: We included additional cleaning to clean the customer’s solar panels. The pure water-fed pole system was ideal for solar panel cleaning, making sure they were clean and clear, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we conducted a walk-around inspection with the customer. They were delighted with the pristine results. The customer signed off on the work, expressing their satisfaction with the results.

Outcome

The change was impressive. The windows, formerly streaked and hard to clean, were now flawlessly cleaned. The solar panels were completely clean, guaranteeing better performance. The customer was thrilled with the outcome, particularly commenting on the results of our pure water system.

Customer Feedback

“We are extremely happy with the results! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We strongly endorse their work!” – Satisfied Customer

Conclusion

This project highlights Mr Clever Clean’s expertise in handling tough exterior cleaning needs. By using professional equipment and innovative techniques, we were able to provide superior cleaning outcomes. Our focus on top-notch service and client satisfaction delivers exceptional results every time.