Your Local Window Cleaning Service For Hartlepool

Project Overview

At Mr Clever Clean, we are dedicated to delivering exceptional exterior cleaning services across the United Kingdom. Recently, a client approached us to clean their windows and solar panels. They had previously used a standard window cleaning service who left unsatisfactory results and missed hard-to-reach spots, particularly the windows above their conservatory. This case study details how we achieved spotless and accessible results using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who worked with traditional methods, often causing streaks and smudges.

• Inaccessible Windows: Some windows, especially those above the conservatory, were difficult to reach without specialized equipment.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to ensure optimal performance.

Our Approach

Upon being reached out to, we performed an on-site inspection to understand the scope of the cleaning needs. We then provided the customer with a detailed proposal, which they agreed to. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We assessed each window and solar panel, discussing our pure water-fed pole system with the customer. We explained how this method would deliver a mark-free finish, even for hard-to-reach areas.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we set up our equipment and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our high-tech pure water system, we cleaned all the windows on the property. The pure water, contaminant-free, cleaned away grime and particles, ensuring a flawless finish. The pole system allowed us to reach and clean windows above the conservatory without requiring extra support.

4. Frame Cleaning: As it was our initial visit, we also cleaned all the PVC window frames. This step is important to prevent cross-contamination of dirt onto the glass, ensuring a completely clean and clear result.

5. Solar Panel Cleaning: We extended our services to clean the customer’s solar panels. The pure water-fed pole system was ideal for solar panel cleaning, making sure they were clean and clear, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After finishing the project, we conducted a walk-around inspection with the customer. They were delighted with the pristine results. The customer signed off on the work, showing their appreciation for our work.

Outcome

The transformation was impressive. The windows, that had been difficult to reach and streaky, were now flawlessly cleaned. The solar panels were also spotless, ensuring they would operate at optimal efficiency. The customer was delighted with the outcome, particularly appreciating the thorough clean.

Customer Review

“We are extremely happy with the results! Our windows have never looked so clean, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. Their service was top-notch—we highly recommend them!” – Satisfied Customer

Final Thoughts

This project highlights Mr Clever Clean’s expertise in handling tough exterior cleaning needs. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to deliver exceptional results. Our focus on top-notch service and client satisfaction delivers outstanding service on every job.