Your Local Window Cleaning Service For Ely

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering high-quality exterior cleaning services across the United Kingdom. Recently, a homeowner approached us to clean their windows and solar panels. They had previously used a traditional window cleaner who left marks and couldn’t access all the windows, particularly the windows above their conservatory. This case study details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who used a squeegee and soap, often causing streaks and smudges.

• Inaccessible Windows: Some windows, especially those above the conservatory, were too high for ladders.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to ensure optimal performance.

Solution

Upon being reached out to, we performed an on-site inspection to assess the window and solar panel cleaning requirements. We then provided the customer with a detailed proposal, which they approved. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the windows and panels, explaining our cleaning method. We explained how this method would provide spotless results, even for high windows.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of service, we prepared our tools and began preparing for the cleaning process.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we cleaned all the windows on the property. The pure water, contaminant-free, removed all dust and dirt, ensuring a streak-free finish. The pole system made it possible to clean high windows without requiring extra support.

4. Frame Cleaning: As it was our first-time service, we also cleaned all the PVC window frames. This step is essential to avoid any transfer of dirt, ensuring a completely clean and clear result.

5. Solar Panel Cleaning: We also provided cleaning to ensure the solar panels were spotless. The pure water-fed pole system was perfect for this job, guaranteeing a spotless finish, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After finishing the project, we conducted a walk-around inspection with the customer. They were extremely satisfied with the spotless windows and clean solar panels. The customer approved the results, sharing their happiness with our service.

Transformation

The improvement was impressive. The windows, formerly streaked and hard to clean, were now flawlessly cleaned. The solar panels were completely clean, guaranteeing better performance. The customer was very happy with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Customer Review

“We are extremely happy with the results! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We strongly endorse their work!” – Satisfied Customer

Project Summary

This report highlights Mr Clever Clean’s expertise in handling difficult window cleaning cases. By using cutting-edge tools and eco-friendly methods, we were able to achieve remarkable transformations. Our focus on top-notch service and client satisfaction delivers exceptional results every time.