Your Local Window Cleaning Service For Dover

Case Study Summary

At Mr Clever Clean, we specialize in delivering high-quality exterior cleaning services across the United Kingdom. Recently, a client approached us to provide a thorough cleaning for their windows and solar panels. They had previously used a traditional window cleaner who was unable to clean certain areas and often left streaks, particularly the windows above their conservatory. This case study details how we achieved spotless and accessible results using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who worked with traditional methods, often resulting in soap residue.

• Inaccessible Windows: Some windows, especially those above the conservatory, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to keep them working effectively.

Our Approach

Upon being contacted, we carried out a comprehensive assessment to understand the scope of the cleaning needs. We then presented a proposal and free quotation, which they approved. Here’s a summary of our process:

1. Initial Site Survey: We inspected the windows and panels, introducing our pole system. We explained how this method would deliver a mark-free finish, even for difficult spots.

2. Scheduling and Preparation: We arranged the cleaning appointment at a suitable date for the customer. On the day of service, we set up our equipment and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we provided a deep clean to each window. The pure water, contaminant-free, removed all dust and dirt, ensuring a flawless finish. The pole system allowed us to reach and clean windows above the conservatory without requiring extra support.

4. Frame Cleaning: As it was our initial visit, we also cleaned all the PVC window frames. This step is essential to avoid any transfer of dirt, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We also provided cleaning to clean the customer’s solar panels. The pure water-fed pole system was ideal for solar panel cleaning, guaranteeing a spotless finish, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After wrapping up the cleaning, we did a thorough inspection. They were extremely satisfied with the spotless windows and clean solar panels. The customer approved the results, sharing their happiness with our service.

Results

The improvement was impressive. The windows, previously marked and partially inaccessible, were now thoroughly clean and streak-free. The solar panels were completely clean, allowing them to work effectively. The customer was thrilled with the outcome, particularly commenting on the results of our pure water system.

Customer Feedback

“We are extremely happy with the results! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. Their service was top-notch—we highly recommend them!” – Satisfied Customer

Final Thoughts

This case study demonstrates Mr Clever Clean’s specialization in handling tough exterior cleaning needs. By using professional equipment and innovative techniques, we were able to achieve remarkable transformations. Our focus on top-notch service and client satisfaction delivers every project is completed to the highest standards.