Your Local Window Cleaning Service For Chester-le-Street

Project Overview

At Mr Clever Clean, we specialize in delivering high-quality exterior cleaning services across the United Kingdom. Recently, a customer approached us to clean their windows and solar panels. They had previously used a traditional window cleaner who left marks and couldn’t access all the windows, particularly those above the conservatory. This project summary details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Obstacles Faced

• Marks from Traditional Cleaning: The customer was unhappy with their previous window cleaner, who relied on basic cleaning tools, often resulting in soap residue.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also requested cleaning for their solar panels to keep them working effectively.

Solution

Upon being called, we performed an on-site inspection to understand the scope of the cleaning needs. We then provided the customer with a detailed proposal, which they approved. Here’s a summary of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, discussing our pure water-fed pole system with the customer. We explained how this method would provide spotless results, even for high windows.

2. Scheduling and Preparation: We set up the service at a convenient date for the customer. On the day of service, we prepared our tools and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we ensured every window was spotless. The pure water, contaminant-free, removed all dust and dirt, ensuring a flawless finish. The pole system allowed us to reach and clean windows above the conservatory without requiring extra support.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also wiped down the window frames. This step is crucial to avoid any transfer of dirt, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We included additional cleaning to restore the solar panels’ efficiency. The pure water-fed pole system was ideal for solar panel cleaning, making sure they were clean and clear, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we conducted a walk-around inspection with the customer. They were extremely satisfied with the spotless windows and clean solar panels. The customer gave us their approval, expressing their satisfaction with the results.

Outcome

The change was stunning. The windows, previously marked and partially inaccessible, were now flawlessly cleaned. The solar panels were also spotless, guaranteeing better performance. The customer was very happy with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Customer Review

“We are extremely happy with the results! Our windows have never looked so clean, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. Their service was top-notch—we highly recommend them!” – Satisfied Customer

Conclusion

This project exemplifies Mr Clever Clean’s skill in handling difficult window cleaning cases. By using professional equipment and innovative techniques, we were able to provide superior cleaning outcomes. Our focus on top-notch service and client satisfaction delivers exceptional results every time.