Your Local Window Cleaning Service For Cheltenham

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering exceptional exterior cleaning services across the United Kingdom. Recently, a homeowner approached us to clean their windows and solar panels. They had previously used a standard window cleaning service who was unable to clean certain areas and often left streaks, particularly the windows above their conservatory. This case study details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Obstacles Faced

• Marks from Traditional Cleaning: The customer was unhappy with their previous window cleaner, who used a squeegee and soap, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, especially those above the conservatory, were too high for ladders.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to ensure optimal performance.

Our Approach

Upon being contacted, we carried out a comprehensive assessment to assess the window and solar panel cleaning requirements. We then provided the customer with a detailed proposal, which they approved. Here’s a summary of our process:

1. Initial Site Survey: We assessed each window and solar panel, discussing our pure water-fed pole system with the customer. We explained how this method would deliver a mark-free finish, even for hard-to-reach areas.

2. Scheduling and Preparation: We arranged the cleaning appointment at a preferred date for the customer. On the day of service, we set up our equipment and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we cleaned all the windows on the property. The pure water, free of any impurities, effectively grabbed all the dirt and debris, ensuring a streak-free finish. The pole system made it possible to clean high windows without using ladders.

4. Frame Cleaning: As it was our initial visit, we also cleaned all the PVC window frames. This step is essential to prevent cross-contamination of dirt onto the glass, ensuring a completely clean and clear result.

5. Solar Panel Cleaning: We extended our services to clean the customer’s solar panels. The pure water-fed pole system was perfect for this job, making sure they were clean and clear, which is essential for maintaining their efficiency and performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we conducted a walk-around inspection with the customer. They were very pleased with the clear windows and spotless panels. The customer approved the results, sharing their happiness with our service.

Transformation

The transformation was impressive. The windows, that had been difficult to reach and streaky, were now thoroughly clean and streak-free. The solar panels were completely clean, ensuring they would operate at optimal efficiency. The customer was thrilled with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Client Testimonial

“We are extremely happy with the results! Our windows have never looked so clean, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. Their service was top-notch—we highly recommend them!” – Satisfied Customer

Conclusion

This case study demonstrates Mr Clever Clean’s expertise in handling tough exterior cleaning needs. By using professional equipment and innovative techniques, we were able to provide superior cleaning outcomes. Our commitment to quality and customer satisfaction delivers exceptional results every time.