Your Local Window Cleaning Service For Caterham

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering high-quality exterior cleaning services across the United Kingdom. Recently, a homeowner approached us to clean their windows and solar panels. They had previously used a standard window cleaning service who was unable to clean certain areas and often left streaks, particularly windows in elevated areas. This report details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was unhappy with their previous window cleaner, who relied on basic cleaning tools, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, in elevated spots, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to ensure optimal performance.

Solution

Upon being contacted, we conducted a thorough site survey to evaluate all cleaning aspects. We then presented a proposal and free quotation, which they accepted. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We assessed each window and solar panel, discussing our pure water-fed pole system with the customer. We explained how this method would ensure a thorough and streak-free clean, even for high windows.

2. Scheduling and Preparation: We set up the service at a convenient date for the customer. On the day of service, we got our materials ready and began preparing for the cleaning process.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we ensured every window was spotless. The pure water, free of any impurities, removed all dust and dirt, ensuring a completely clear result. The pole system enabled access to elevated and awkward windows without needing additional equipment.

4. Frame Cleaning: As it was our initial visit, we also wiped down the window frames. This step is essential to prevent cross-contamination of dirt onto the glass, making sure every part was spotless.

5. Solar Panel Cleaning: We extended our services to restore the solar panels’ efficiency. The pure water-fed pole system was also used here, ensuring that the panels were thoroughly cleaned, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After wrapping up the cleaning, we conducted a walk-around inspection with the customer. They were delighted with the pristine results. The customer approved the results, expressing their satisfaction with the results.

Outcome

The improvement was stunning. The windows, that had been difficult to reach and streaky, were now thoroughly clean and streak-free. The solar panels were completely clean, guaranteeing better performance. The customer was very happy with the outcome, particularly noting the effectiveness of the pure water cleaning method.

Customer Feedback

“The outcome was fantastic—we’re thrilled! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We highly recommend their services!” – Satisfied Customer

Final Thoughts

This project exemplifies Mr Clever Clean’s skill in handling challenging window and solar panel cleaning projects. By using professional equipment and innovative techniques, we were able to achieve remarkable transformations. Our dedication to excellent results and happy clients delivers every project is completed to the highest standards.