Your Local Window Cleaning Service For Cambridge

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering high-quality exterior cleaning services across the United Kingdom. Recently, a client approached us to provide a thorough cleaning for their windows and solar panels. They had previously used a traditional window cleaner who left unsatisfactory results and missed hard-to-reach spots, particularly windows in elevated areas. This project summary details how we achieved spotless and accessible results using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who relied on basic cleaning tools, often causing streaks and smudges.

• Inaccessible Windows: Some windows, especially those above the conservatory, were too high for ladders.

• Solar Panel Cleaning: The customer also requested cleaning for their solar panels to keep them working effectively.

Cleaning Process

Upon being called, we conducted a thorough site survey to assess the window and solar panel cleaning requirements. We then provided the customer with a detailed proposal, which they approved. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the windows and panels, introducing our pole system. We explained how this method would provide spotless results, even for difficult spots.

2. Scheduling and Preparation: We set up the service at a convenient date for the customer. On the day of service, we prepared our tools and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we provided a deep clean to each window. The pure water, contaminant-free, cleaned away grime and particles, ensuring a completely clear result. The pole system allowed us to reach and clean windows above the conservatory without requiring extra support.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also wiped down the window frames. This step is crucial to prevent cross-contamination of dirt onto the glass, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We included additional cleaning to ensure the solar panels were spotless. The pure water-fed pole system was also used here, ensuring that the panels were thoroughly cleaned, which is essential for maintaining their efficiency and performance.

6. Final Inspection and Customer Sign-Off: After wrapping up the cleaning, we did a thorough inspection. They were extremely satisfied with the spotless windows and clean solar panels. The customer gave us their approval, expressing their satisfaction with the results.

Results

The change was impressive. The windows, that had been difficult to reach and streaky, were now completely clear and spotless. The solar panels were also spotless, allowing them to work effectively. The customer was thrilled with the outcome, particularly commenting on the results of our pure water system.

Customer Feedback

“We are extremely happy with the results! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. We strongly endorse their work!” – Satisfied Customer

Final Thoughts

This project demonstrates Mr Clever Clean’s expertise in handling challenging window and solar panel cleaning projects. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to deliver exceptional results. Our focus on top-notch service and client satisfaction guarantees outstanding service on every job.