Your Local Window Cleaning Service For Burgess Hill

Case Study Summary

At Mr Clever Clean, we specialize in delivering exceptional exterior cleaning services across the United Kingdom. Recently, a customer approached us to clean their windows and solar panels. They had previously used a traditional window cleaner who left marks and couldn’t access all the windows, particularly those above the conservatory. This project summary details how we achieved spotless and accessible results using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who used a squeegee and soap, often causing streaks and smudges.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to maintain their efficiency.

Cleaning Process

Upon being called, we carried out a comprehensive assessment to understand the scope of the cleaning needs. We then presented a proposal and free quotation, which they approved. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the windows and panels, explaining our cleaning method. We explained how this method would provide spotless results, even for hard-to-reach areas.

2. Scheduling and Preparation: We arranged the cleaning appointment at a preferred date for the customer. On the day of service, we set up our equipment and began preparing for the cleaning process.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we ensured every window was spotless. The pure water, free of any impurities, cleaned away grime and particles, ensuring a flawless finish. The pole system made it possible to clean high windows without needing additional equipment.

4. Frame Cleaning: As it was our first-time service, we also cleaned all the PVC window frames. This step is essential to ensure a completely clear result, making sure every part was spotless.

5. Solar Panel Cleaning: We included additional cleaning to clean the customer’s solar panels. The pure water-fed pole system was ideal for solar panel cleaning, making sure they were clean and clear, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After wrapping up the cleaning, we did a thorough inspection. They were extremely satisfied with the spotless windows and clean solar panels. The customer approved the results, sharing their happiness with our service.

Results

The change was stunning. The windows, formerly streaked and hard to clean, were now flawlessly cleaned. The solar panels were also spotless, allowing them to work effectively. The customer was delighted with the outcome, particularly appreciating the thorough clean.

Customer Review

“The outcome was fantastic—we’re thrilled! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. Their service was top-notch—we highly recommend them!” – Satisfied Customer

Project Summary

This case study exemplifies Mr Clever Clean’s expertise in handling challenging window and solar panel cleaning projects. By using professional equipment and innovative techniques, we were able to provide superior cleaning outcomes. Our focus on top-notch service and client satisfaction delivers every project is completed to the highest standards.