Your Local Window Cleaning Service For Broadstairs

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering superior exterior cleaning services across the United Kingdom. Recently, a homeowner approached us to clean their windows and solar panels. They had previously used a traditional window cleaner who left marks and couldn’t access all the windows, particularly the windows above their conservatory. This report details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Customer Challenges

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who worked with traditional methods, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, especially those above the conservatory, were difficult to reach without specialized equipment.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to keep them working effectively.

Solution

Upon being called, we carried out a comprehensive assessment to understand the scope of the cleaning needs. We then presented a proposal and free quotation, which they approved. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We assessed each window and solar panel, discussing our pure water-fed pole system with the customer. We explained how this method would deliver a mark-free finish, even for high windows.

2. Scheduling and Preparation: We set up the service at a suitable date for the customer. On the day of service, we set up our equipment and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we provided a deep clean to each window. The pure water, deionized and filtered, removed all dust and dirt, ensuring a streak-free finish. The pole system allowed us to reach and clean windows above the conservatory without using ladders.

4. Frame Cleaning: As it was our first-time service, we also cleaned all the PVC window frames. This step is important to avoid any transfer of dirt, ensuring a completely clean and clear result.

5. Solar Panel Cleaning: We also provided cleaning to clean the customer’s solar panels. The pure water-fed pole system was also used here, ensuring that the panels were thoroughly cleaned, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we did a thorough inspection. They were very pleased with the clear windows and spotless panels. The customer gave us their approval, showing their appreciation for our work.

Results

The transformation was stunning. The windows, formerly streaked and hard to clean, were now thoroughly clean and streak-free. The solar panels were completely clean, allowing them to work effectively. The customer was very happy with the outcome, particularly commenting on the results of our pure water system.

Client Testimonial

“We are extremely happy with the results! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. We strongly endorse their work!” – Satisfied Customer

Final Thoughts

This project demonstrates Mr Clever Clean’s expertise in handling tough exterior cleaning needs. By using cutting-edge tools and eco-friendly methods, we were able to provide superior cleaning outcomes. Our focus on top-notch service and client satisfaction guarantees every project is completed to the highest standards.