Your Local Window Cleaning Service For Brentwood

Case Study Summary

At Mr Clever Clean, we specialize in delivering superior exterior cleaning services across the United Kingdom. Recently, a client approached us to clean their windows and solar panels. They had previously used a standard window cleaning service who left unsatisfactory results and missed hard-to-reach spots, particularly the windows above their conservatory. This report details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who relied on basic cleaning tools, often causing streaks and smudges.

• Inaccessible Windows: Some windows, especially those above the conservatory, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to ensure optimal performance.

Cleaning Process

Upon being called, we conducted a thorough site survey to understand the scope of the cleaning needs. We then offered a clear plan and estimate, which they agreed to. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We assessed each window and solar panel, introducing our pole system. We explained how this method would provide spotless results, even for high windows.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we set up our equipment and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we cleaned all the windows on the property. The pure water, deionized and filtered, effectively grabbed all the dirt and debris, ensuring a streak-free finish. The pole system allowed us to reach and clean windows above the conservatory without using ladders.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also thoroughly cleaned the window frames. This step is essential to prevent cross-contamination of dirt onto the glass, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We included additional cleaning to ensure the solar panels were spotless. The pure water-fed pole system was perfect for this job, making sure they were clean and clear, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we conducted a walk-around inspection with the customer. They were very pleased with the clear windows and spotless panels. The customer approved the results, expressing their satisfaction with the results.

Results

The improvement was stunning. The windows, formerly streaked and hard to clean, were now thoroughly clean and streak-free. The solar panels were also spotless, allowing them to work effectively. The customer was very happy with the outcome, particularly appreciating the thorough clean.

Client Testimonial

“The outcome was fantastic—we’re thrilled! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We strongly endorse their work!” – Satisfied Customer

Project Summary

This case study exemplifies Mr Clever Clean’s specialization in handling challenging window and solar panel cleaning projects. By using professional equipment and innovative techniques, we were able to achieve remarkable transformations. Our dedication to excellent results and happy clients guarantees exceptional results every time.