Your Local Window Cleaning Service For Bournemouth

Case Study Summary

At Mr Clever Clean, we are dedicated to delivering high-quality exterior cleaning services across the United Kingdom. Recently, a customer approached us to clean their windows and solar panels. They had previously used a traditional window cleaner who left marks and couldn’t access all the windows, particularly the windows above their conservatory. This report details how we successfully provided a thorough and mark-free cleaning using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who used a squeegee and soap, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, in elevated spots, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to ensure optimal performance.

Our Approach

Upon being reached out to, we performed an on-site inspection to understand the scope of the cleaning needs. We then provided the customer with a detailed proposal, which they agreed to. Here’s a summary of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, introducing our pole system. We explained how this method would ensure a thorough and streak-free clean, even for high windows.

2. Scheduling and Preparation: We set up the service at a preferred date for the customer. On the day of service, we set up our equipment and began preparing for the cleaning process.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we provided a deep clean to each window. The pure water, free of any impurities, effectively grabbed all the dirt and debris, ensuring a streak-free finish. The pole system allowed us to reach and clean windows above the conservatory without using ladders.

4. Frame Cleaning: As it was our first cleaning service for this customer, we also wiped down the window frames. This step is important to avoid any transfer of dirt, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We extended our services to restore the solar panels’ efficiency. The pure water-fed pole system was perfect for this job, ensuring that the panels were thoroughly cleaned, which is essential for maintaining their efficiency and performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we did a thorough inspection. They were extremely satisfied with the spotless windows and clean solar panels. The customer signed off on the work, showing their appreciation for our work.

Results

The change was remarkable. The windows, previously marked and partially inaccessible, were now flawlessly cleaned. The solar panels were left shining, ensuring they would operate at optimal efficiency. The customer was very happy with the outcome, particularly appreciating the thorough clean.

Customer Review

“We couldn’t be more pleased with how it turned out! Our windows are cleaner than ever, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. Their service was top-notch—we highly recommend them!” – Satisfied Customer

Final Thoughts

This project highlights Mr Clever Clean’s expertise in handling tough exterior cleaning needs. By using professional equipment and innovative techniques, we were able to deliver exceptional results. Our dedication to excellent results and happy clients guarantees outstanding service on every job.