Your Local Window Cleaning Service For Blackheath

Case Study Summary

At Mr Clever Clean, we are dedicated to delivering high-quality exterior cleaning services across the United Kingdom. Recently, a customer approached us to clean their windows and solar panels. They had previously used a basic window cleaning provider who left unsatisfactory results and missed hard-to-reach spots, particularly those above the conservatory. This case study details how we achieved spotless and accessible results using our pure water-fed pole system.

Issues Encountered

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who worked with traditional methods, often resulting in soap residue.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were too high for ladders.

• Solar Panel Cleaning: The customer also requested cleaning for their solar panels to ensure optimal performance.

Cleaning Process

Upon being called, we performed an on-site inspection to understand the scope of the cleaning needs. We then provided the customer with a detailed proposal, which they accepted. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, explaining our cleaning method. We explained how this method would ensure a thorough and streak-free clean, even for hard-to-reach areas.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of service, we got our materials ready and set up for thorough cleaning.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we cleaned all the windows on the property. The pure water, deionized and filtered, removed all dust and dirt, ensuring a streak-free finish. The pole system enabled access to elevated and awkward windows without using ladders.

4. Frame Cleaning: As it was our first-time service, we also thoroughly cleaned the window frames. This step is crucial to prevent cross-contamination of dirt onto the glass, ensuring a completely clean and clear result.

5. Solar Panel Cleaning: We also provided cleaning to ensure the solar panels were spotless. The pure water-fed pole system was perfect for this job, making sure they were clean and clear, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After wrapping up the cleaning, we performed a final review. They were extremely satisfied with the spotless windows and clean solar panels. The customer signed off on the work, expressing their satisfaction with the results.

Results

The change was stunning. The windows, formerly streaked and hard to clean, were now thoroughly clean and streak-free. The solar panels were left shining, ensuring they would operate at optimal efficiency. The customer was thrilled with the outcome, particularly appreciating the thorough clean.

Customer Feedback

“We are extremely happy with the results! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. We highly recommend their services!” – Satisfied Customer

Project Summary

This report highlights Mr Clever Clean’s specialization in handling tough exterior cleaning needs. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to achieve remarkable transformations. Our commitment to quality and customer satisfaction delivers every project is completed to the highest standards.