Your Local Window Cleaning Service For Bilston

Project Overview

At Mr Clever Clean, we pride ourselves on delivering high-quality exterior cleaning services across the United Kingdom. Recently, a customer approached us to provide a thorough cleaning for their windows and solar panels. They had previously used a traditional window cleaner who was unable to clean certain areas and often left streaks, particularly windows in elevated areas. This case study details how we delivered a comprehensive clean using our pure water-fed pole system.

Obstacles Faced

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who relied on basic cleaning tools, often causing streaks and smudges.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were not accessible using traditional ladder methods.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to ensure optimal performance.

Solution

Upon being contacted, we carried out a comprehensive assessment to understand the scope of the cleaning needs. We then offered a clear plan and estimate, which they agreed to. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We evaluated all the windows and solar panels, introducing our pole system. We explained how this method would provide spotless results, even for difficult spots.

2. Scheduling and Preparation: We set up the service at a preferred date for the customer. On the day of service, we set up our equipment and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our specialized pole cleaning technology, we provided a deep clean to each window. The pure water, contaminant-free, removed all dust and dirt, ensuring a completely clear result. The pole system enabled access to elevated and awkward windows without requiring extra support.

4. Frame Cleaning: As it was our first-time service, we also wiped down the window frames. This step is important to avoid any transfer of dirt, ensuring a completely clean and clear result.

5. Solar Panel Cleaning: We included additional cleaning to clean the customer’s solar panels. The pure water-fed pole system was also used here, guaranteeing a spotless finish, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After finishing the project, we performed a final review. They were extremely satisfied with the spotless windows and clean solar panels. The customer approved the results, sharing their happiness with our service.

Outcome

The transformation was remarkable. The windows, formerly streaked and hard to clean, were now flawlessly cleaned. The solar panels were also spotless, allowing them to work effectively. The customer was thrilled with the outcome, particularly appreciating the thorough clean.

Customer Feedback

“We are extremely happy with the results! Our windows are spotless and crystal-clear, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was skilled, attentive, and had the right tools for the job. We strongly endorse their work!” – Satisfied Customer

Project Summary

This report highlights Mr Clever Clean’s specialization in handling difficult window cleaning cases. By using advanced pure water-fed pole technology and thorough cleaning techniques, we were able to provide superior cleaning outcomes. Our commitment to quality and customer satisfaction guarantees exceptional results every time.