Your Local Window Cleaning Service For Beckenham

Case Study Summary

At Mr Clever Clean, we pride ourselves on delivering superior exterior cleaning services across the United Kingdom. Recently, a customer approached us to restore their windows and solar panels. They had previously used a traditional window cleaner who left marks and couldn’t access all the windows, particularly windows in elevated areas. This report details how we achieved spotless and accessible results using our pure water-fed pole system.

Obstacles Faced

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who used a squeegee and soap, often leaving marks from dripped soap.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were difficult to reach without specialized equipment.

• Solar Panel Cleaning: The customer also wanted their solar panels cleaned to ensure optimal performance.

Cleaning Process

Upon being contacted, we performed an on-site inspection to understand the scope of the cleaning needs. We then offered a clear plan and estimate, which they approved. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We assessed each window and solar panel, discussing our pure water-fed pole system with the customer. We explained how this method would ensure a thorough and streak-free clean, even for high windows.

2. Scheduling and Preparation: We arranged the cleaning appointment at a preferred date for the customer. On the day of service, we got our materials ready and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our high-tech pure water system, we provided a deep clean to each window. The pure water, free of any impurities, effectively grabbed all the dirt and debris, ensuring a completely clear result. The pole system enabled access to elevated and awkward windows without needing additional equipment.

4. Frame Cleaning: As it was our first-time service, we also thoroughly cleaned the window frames. This step is crucial to ensure a completely clear result, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We extended our services to clean the customer’s solar panels. The pure water-fed pole system was ideal for solar panel cleaning, making sure they were clean and clear, which is important for optimal performance.

6. Final Inspection and Customer Sign-Off: After completing the cleaning process, we performed a final review. They were delighted with the pristine results. The customer gave us their approval, expressing their satisfaction with the results.

Transformation

The improvement was remarkable. The windows, previously marked and partially inaccessible, were now flawlessly cleaned. The solar panels were left shining, ensuring they would operate at optimal efficiency. The customer was thrilled with the outcome, particularly appreciating the thorough clean.

Client Testimonial

“We couldn’t be more pleased with how it turned out! Our windows have never looked so clean, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We highly recommend their services!” – Satisfied Customer

Final Thoughts

This project highlights Mr Clever Clean’s skill in handling tough exterior cleaning needs. By using cutting-edge tools and eco-friendly methods, we were able to achieve remarkable transformations. Our commitment to quality and customer satisfaction delivers every project is completed to the highest standards.