Your Local Window Cleaning Service For Andover

Case Study Summary

At Mr Clever Clean, we specialize in delivering superior exterior cleaning services across the United Kingdom. Recently, a client approached us to restore their windows and solar panels. They had previously used a standard window cleaning service who was unable to clean certain areas and often left streaks, particularly those above the conservatory. This report details how we delivered a comprehensive clean using our pure water-fed pole system.

Obstacles Faced

• Marks from Traditional Cleaning: The customer was dissatisfied with their previous window cleaner, who relied on basic cleaning tools, often resulting in soap residue.

• Inaccessible Windows: Some windows, in hard-to-reach areas, were too high for ladders.

• Solar Panel Cleaning: The customer also had solar panels that needed cleaning to maintain their efficiency.

Solution

Upon being called, we conducted a thorough site survey to assess the window and solar panel cleaning requirements. We then offered a clear plan and estimate, which they accepted. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the windows and panels, explaining our cleaning method. We explained how this method would deliver a mark-free finish, even for high windows.

2. Scheduling and Preparation: We set up the service at a convenient date for the customer. On the day of service, we prepared our tools and prepared for a comprehensive clean.

3. Pure Water-Fed Pole System: Using our advanced water-fed pole system, we provided a deep clean to each window. The pure water, deionized and filtered, removed all dust and dirt, ensuring a completely clear result. The pole system enabled access to elevated and awkward windows without needing additional equipment.

4. Frame Cleaning: As it was our first-time service, we also wiped down the window frames. This step is essential to avoid any transfer of dirt, leaving the windows perfectly clean.

5. Solar Panel Cleaning: We extended our services to ensure the solar panels were spotless. The pure water-fed pole system was also used here, ensuring that the panels were thoroughly cleaned, which is crucial for full functionality.

6. Final Inspection and Customer Sign-Off: After finishing the project, we did a thorough inspection. They were extremely satisfied with the spotless windows and clean solar panels. The customer approved the results, showing their appreciation for our work.

Transformation

The transformation was impressive. The windows, previously marked and partially inaccessible, were now thoroughly clean and streak-free. The solar panels were completely clean, guaranteeing better performance. The customer was very happy with the outcome, particularly appreciating the thorough clean.

Client Testimonial

“We are extremely happy with the results! Our windows are cleaner than ever, and we no longer have to worry about inaccessible areas. The team from Mr Clever Clean was professional, thorough, and used innovative equipment to solve our problem. We highly recommend their services!” – Satisfied Customer

Conclusion

This project highlights Mr Clever Clean’s specialization in handling challenging window and solar panel cleaning projects. By using professional equipment and innovative techniques, we were able to achieve remarkable transformations. Our focus on top-notch service and client satisfaction ensures outstanding service on every job.