Case Study Summary

At Mr Clever Clean, we excel in providing high-quality exterior cleaning services across Wetherby. Recently, we were approached by a homeowner facing significant moss issues on their roof. The moss not only damaged their roof tiles but also created an unsightly mess on their conservatory and Indian sandstone patio. This case study details how we addressed these problems and renewed the aesthetic appeal of their property.

Obstacles Faced

• Moss Infestation: The roof was overgrown with moss, which had led to cracked tiles. The winter weather during winter contributed to the damage.

• Conservatory Maintenance: Moss shedding onto the conservatory created an unattractive scene and required constant cleaning.

• Patio Appearance: The Indian sandstone patio was often affected by moss debris, hurting its look.

Solution

Upon being reached out to, we conducted a detailed property assessment to determine the full scope of the moss issue and other related issues. We then presented an outline of our service and free quotation, which the customer accepted. Here’s a summary of our process:

1. Initial Site Survey: We examined the roof, conservatory, and patio to get a clear picture of the issues. We discussed our plan to the customer and provided a free quotation, which they accepted.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we prepared our equipment and safety access gear to guarantee a safe cleaning process.

3. Moss Removal: Using specialized moss scraping tools, we carefully removed all moss from the roof. This step was key in stopping additional harm to the roof tiles.

4. Debris Cleanup: After removing the moss, we thoroughly cleaned the surrounding areas, including the gutters, conservatory roof, and Indian sandstone patio. This made sure no debris was left behind to leave a mess.

5. Application of Soft Wash Solution: To keep the roof clean and stop regrowth, we applied a soft wash solution. This solution provided a thorough clean and protected against new growth.

6. Final Inspection and Customer Sign-Off: Upon finishing the service, we encouraged the customer to check the roof. They were delighted with the results and the new look of their property.

Outcome

The change was impressive. The roof, previously covered in moss and damaged tiles, was restored to a pristine condition. The conservatory and Indian sandstone patio were also clean and clear, boosting the look of the outdoor space.

Customer Review

“We are very impressed with the results! Our roof looks amazing, and we no longer have to worry about moss falling onto our conservatory and patio. The team from Mr Clever Clean was professional, thorough, and efficient. Their service is fantastic—highly recommended!” – Satisfied Customer

Conclusion

This case study exemplifies Mr Clever Clean’s expertise in handling difficult cleaning challenges. By using advanced techniques and specialized solutions, we revitalized the roof and its surroundings to their best condition. Our dedication to excellent results and happy clients delivers top-quality service every time.