Introduction

At Mr Clever Clean, we excel in providing high-quality exterior cleaning services across Walton-on-Thames. Recently, we were approached by a client facing severe moss issues on their roof. The moss not only affected their roof tiles but also left debris on their conservatory and Indian sandstone patio. This report details how we took care of these challenges and revitalized the aesthetic appeal of their property.

Issues Addressed

• Moss Infestation: The roof was severely affected with moss, which had weakened multiple roof tiles. The changing temperatures during winter exacerbated this problem.

• Conservatory Maintenance: Moss shedding onto the conservatory created an unsightly view and necessitated frequent upkeep.

• Patio Appearance: The Indian sandstone patio was regularly covered in moss, impacting its appearance.

Solution

Upon being called, we conducted a thorough site survey to identify the challenges posed by the moss and any additional concerns. We then presented an outline of our service and cost estimate, which the customer agreed to. Here’s a summary of our process:

1. Initial Site Survey: We inspected the roof, conservatory, and patio to gather details on the challenges. We outlined our strategy to the customer and offered a price estimate, which they agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed upon date for the customer. On the day of the service, we assembled our gear and safety measures to maintain safety while cleaning.

3. Moss Removal: Using our moss removal tools, we scraped off all moss from the roof. This step was essential in preventing further damage to the roof tiles.

4. Debris Cleanup: After removing the moss, we meticulously swept the surrounding areas, including the downspouts, conservatory roof, and Indian sandstone patio. This guaranteed no debris was left behind to leave a mess.

5. Application of Soft Wash Solution: To disinfect the area and prevent future moss growth, we applied a specialized wash. This solution provided a thorough clean and helped stop future moss.

6. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to inspect the roof. They were delighted with the results and the new look of their property.

Transformation

The change was remarkable. The roof, that had been overrun with moss and broken tiles, was returned to a clean state. The conservatory and Indian sandstone patio were also free from moss, adding to the property’s beauty.

Customer Feedback

“We couldn’t be happier with the outcome! Our roof looks amazing, and we no longer have to worry about moss falling onto our conservatory and patio. The team from Mr Clever Clean was professional, thorough, and efficient. We absolutely recommend them to others!” – Satisfied Customer

Summary

This case study highlights Mr Clever Clean’s ability in handling challenging roof cleaning projects. By employing state-of-the-art methods and custom treatments, we revitalized the roof and its surroundings to their original beauty. Our commitment to quality and customer satisfaction delivers top-quality service every time.