Introduction

At Mr Clever Clean, we specialize in providing exceptional exterior cleaning services across Stevenage. Recently, we were approached by a customer facing persistent moss issues on their roof. The moss not only caused damage to their roof tiles but also created an unsightly mess on their conservatory and Indian sandstone patio. This report details how we addressed these problems and revitalized the aesthetic appeal of their property.

Issues Addressed

• Moss Infestation: The roof was severely affected with moss, which had weakened multiple roof tiles. The winter weather during winter contributed to the damage.

• Conservatory Maintenance: Moss falling from the roof created an unattractive scene and required constant cleaning.

• Patio Appearance: The Indian sandstone patio was often affected by moss debris, impacting its appearance.

Solution

Upon being reached out to, we conducted a comprehensive evaluation to determine the full scope of the moss issue and any additional concerns. We then provided a detailed proposal and cost estimate, which the customer approved. Here’s a summary of our process:

1. Initial Site Survey: We inspected the roof, conservatory, and patio to gather details on the challenges. We outlined our strategy to the customer and offered a price estimate, which they accepted.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we set up our injector and roof access tools to maintain safety while cleaning.

3. Moss Removal: Using specialized moss scraping tools, we carefully removed all moss from the roof. This step was crucial in avoiding future issues to the roof tiles.

4. Debris Cleanup: After removing the moss, we thoroughly cleaned the surrounding areas, including the drainage, conservatory roof, and Indian sandstone patio. This made sure no debris was left behind to create new problems.

5. Application of Soft Wash Solution: To sanitize the roof and inhibit new moss, we applied a soft wash solution. This solution sanitized the tiles and protected against new growth.

6. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to check the roof. They were very pleased with the results and the new look of their property.

Transformation

The transformation was stunning. The roof, that had been overrun with moss and broken tiles, was brought back to a pristine condition. The conservatory and Indian sandstone patio were also free from moss, adding to the property’s beauty.

Customer Review

“We are very impressed with the results! Our roof looks amazing, and we no longer have to worry about moss creating a mess below. The team from Mr Clever Clean was skilled, dedicated, and very professional. We absolutely recommend them to others!” – Satisfied Customer

Summary

This case study demonstrates Mr Clever Clean’s ability in handling difficult cleaning challenges. By employing state-of-the-art methods and custom treatments, we brought back the roof and patio to their former glory. Our commitment to quality and customer satisfaction guarantees outstanding outcomes every time.