Introduction

At Mr Clever Clean, we are known for providing top-notch exterior cleaning services across Skegness. Recently, we were approached by a client facing severe moss issues on their roof. The moss not only damaged their roof tiles but also left debris on their conservatory and Indian sandstone patio. This report details how we took care of these challenges and renewed the aesthetic appeal of their property.

Customer Challenges

• Moss Infestation: The roof was heavily infested with moss, which had led to cracked tiles. The freezing and thawing cycles during winter made this worse.

• Conservatory Maintenance: Moss shedding onto the conservatory created an unattractive scene and required constant cleaning.

• Patio Appearance: The Indian sandstone patio was frequently littered with moss, diminishing its visual appeal.

Our Approach

Upon being contacted, we conducted a detailed property assessment to assess the extent of the moss infestation and associated problems. We then offered a comprehensive plan and cost estimate, which the customer agreed to. Here’s a summary of our process:

1. Initial Site Survey: We examined the roof, conservatory, and patio to understand the full scope of the problem. We discussed our plan to the customer and gave them a cost breakdown, which they agreed to.

2. Scheduling and Preparation: We set up the cleaning at a agreed upon date for the customer. On the day of the service, we prepared our equipment and roof access tools to guarantee a safe cleaning process.

3. Moss Removal: Using specialized moss scraping tools, we carefully removed all moss from the roof. This step was essential in preventing further damage to the roof tiles.

4. Debris Cleanup: After removing the moss, we thoroughly cleaned the surrounding areas, including the drainage, conservatory roof, and Indian sandstone patio. This ensured no debris was left behind to create new problems.

5. Application of Soft Wash Solution: To disinfect the area and stop regrowth, we applied a soft wash solution. This solution effectively cleaned the roof and protected against new growth.

6. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to check the roof. They were delighted with the results and the new look of their property.

Transformation

The transformation was remarkable. The roof, previously covered in moss and damaged tiles, was restored to a clean state. The conservatory and Indian sandstone patio were also free from moss, adding to the property’s beauty.

Customer Feedback

“The results were amazing—we’re thrilled! Our roof is spotless, and we no longer have to worry about moss creating a mess below. The team from Mr Clever Clean was professional, thorough, and efficient. We absolutely recommend them to others!” – Satisfied Customer

Summary

This project summary demonstrates Mr Clever Clean’s expertise in handling challenging roof cleaning projects. By employing state-of-the-art methods and custom treatments, we revitalized the roof and its surroundings to their original beauty. Our dedication to excellent results and happy clients ensures outstanding outcomes every time.