Project Overview

At Mr Clever Clean, we excel in providing top-notch exterior cleaning services across Preston. Recently, we were approached by a client facing severe moss issues on their roof. The moss not only caused damage to their roof tiles but also resulted in a messy appearance on their conservatory and Indian sandstone patio. This case study details how we addressed these problems and restored the aesthetic appeal of their property.

Issues Addressed

• Moss Infestation: The roof was heavily infested with moss, which had weakened multiple roof tiles. The freezing and thawing cycles during winter made this worse.

• Conservatory Maintenance: Moss dropping down from above created an unsightly view and demanded ongoing maintenance.

• Patio Appearance: The Indian sandstone patio was often affected by moss debris, diminishing its visual appeal.

Our Approach

Upon being called, we conducted a thorough site survey to determine the full scope of the moss issue and any additional concerns. We then provided a detailed proposal and free quotation, which the customer approved. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We examined the roof, conservatory, and patio to gather details on the challenges. We discussed our plan to the customer and offered a price estimate, which they approved.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we prepared our equipment and safety access gear to ensure safe and efficient roof access.

3. Moss Removal: Using specialized moss scraping tools, we thoroughly eliminated all moss from the roof. This step was crucial in stopping additional harm to the roof tiles.

4. Debris Cleanup: After removing the moss, we meticulously swept the surrounding areas, including the downspouts, conservatory roof, and Indian sandstone patio. This ensured no debris was left behind to cause further issues.

5. Application of Soft Wash Solution: To disinfect the area and inhibit new moss, we applied a soft wash solution. This solution provided a thorough clean and helped stop future moss.

6. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to review the roof. They were very pleased with the results and the new look of their property.

Outcome

The improvement was impressive. The roof, once plagued by moss and cracks, was returned to a pristine condition. The conservatory and Indian sandstone patio were also free from moss, boosting the look of the outdoor space.

Customer Review

“The results were amazing—we’re thrilled! Our roof is spotless, and we no longer have to worry about moss dropping onto our patio and conservatory. The team from Mr Clever Clean was professional, thorough, and efficient. Their service is fantastic—highly recommended!” – Satisfied Customer

Conclusion

This case study highlights Mr Clever Clean’s ability in handling difficult cleaning challenges. By employing state-of-the-art methods and custom treatments, we were able to restore the roof and surrounding areas to their original beauty. Our commitment to quality and customer satisfaction guarantees exceptional results every time.