Case Study Summary

At Mr Clever Clean, we specialize in providing high-quality exterior cleaning services across Oakenshaw. Recently, we were approached by a homeowner facing significant moss issues on their roof. The moss not only damaged their roof tiles but also resulted in a messy appearance on their conservatory and Indian sandstone patio. This report details how we took care of these challenges and restored the aesthetic appeal of their property.

Obstacles Faced

• Moss Infestation: The roof was overgrown with moss, which had led to cracked tiles. The freezing and thawing cycles during winter exacerbated this problem.

• Conservatory Maintenance: Moss shedding onto the conservatory created an unattractive scene and demanded ongoing maintenance.

• Patio Appearance: The Indian sandstone patio was regularly covered in moss, impacting its appearance.

Solution

Upon being reached out to, we conducted a detailed property assessment to identify the challenges posed by the moss and other related issues. We then provided a detailed proposal and pricing proposal, which the customer approved. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We examined the roof, conservatory, and patio to gather details on the challenges. We discussed our plan to the customer and offered a price estimate, which they agreed to.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we prepared our equipment and safety access gear to guarantee a safe cleaning process.

3. Moss Removal: Using specialized moss scraping tools, we carefully removed all moss from the roof. This step was key in preventing further damage to the roof tiles.

4. Debris Cleanup: After removing the moss, we took care to clear the surrounding areas, including the gutters, conservatory roof, and Indian sandstone patio. This guaranteed no debris was left behind to cause further issues.

5. Application of Soft Wash Solution: To disinfect the area and prevent future moss growth, we applied a specialized wash. This solution effectively cleaned the roof and helped stop future moss.

6. Final Inspection and Customer Sign-Off: Upon wrapping up the job, we invited the customer to inspect the roof. They were extremely satisfied with the results and the revitalized state of their property.

Results

The change was impressive. The roof, that had been overrun with moss and broken tiles, was returned to a clean state. The conservatory and Indian sandstone patio were also completely refreshed, boosting the look of the outdoor space.

Customer Feedback

“We couldn’t be happier with the outcome! Our roof is spotless, and we no longer have to worry about moss falling onto our conservatory and patio. The team from Mr Clever Clean was courteous, thorough, and incredibly efficient. We highly recommend their services!” – Satisfied Customer

Final Thoughts

This case study exemplifies Mr Clever Clean’s specialization in handling challenging roof cleaning projects. By using advanced techniques and specialized solutions, we brought back the roof and patio to their former glory. Our commitment to quality and customer satisfaction guarantees exceptional results every time.