Introduction

At Mr Clever Clean, we excel in providing high-quality exterior cleaning services across Fleetwood. Recently, we were approached by a customer facing persistent moss issues on their roof. The moss not only affected their roof tiles but also left debris on their conservatory and Indian sandstone patio. This project summary details how we took care of these challenges and renewed the aesthetic appeal of their property.

Customer Challenges

• Moss Infestation: The roof was overgrown with moss, which had led to cracked tiles. The freezing and thawing cycles during winter made this worse.

• Conservatory Maintenance: Moss falling from the roof created an unattractive scene and demanded ongoing maintenance.

• Patio Appearance: The Indian sandstone patio was often affected by moss debris, diminishing its visual appeal.

Cleaning Process

Upon being called, we conducted a comprehensive evaluation to identify the challenges posed by the moss and any additional concerns. We then offered a comprehensive plan and free quotation, which the customer approved. Here’s a summary of our process:

1. Initial Site Survey: We inspected the roof, conservatory, and patio to understand the full scope of the problem. We explained our cleaning approach to the customer and provided a free quotation, which they accepted.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we prepared our equipment and safety access gear to guarantee a safe cleaning process.

3. Moss Removal: Using our moss removal tools, we thoroughly eliminated all moss from the roof. This step was key in stopping additional harm to the roof tiles.

4. Debris Cleanup: After removing the moss, we meticulously swept the surrounding areas, including the drainage, conservatory roof, and Indian sandstone patio. This made sure no debris was left behind to cause further issues.

5. Application of Soft Wash Solution: To sanitize the roof and inhibit new moss, we applied a specialized wash. This solution effectively cleaned the roof and protected against new growth.

6. Final Inspection and Customer Sign-Off: Upon wrapping up the job, we asked the customer to inspect the roof. They were delighted with the results and the new look of their property.

Outcome

The improvement was impressive. The roof, that had been overrun with moss and broken tiles, was returned to a clean state. The conservatory and Indian sandstone patio were also clean and clear, adding to the property’s beauty.

Customer Review

“We are very impressed with the results! Our roof is spotless, and we no longer have to worry about moss falling onto our conservatory and patio. The team from Mr Clever Clean was professional, thorough, and efficient. We absolutely recommend them to others!” – Satisfied Customer

Final Thoughts

This case study highlights Mr Clever Clean’s ability in handling tough exterior cleaning jobs. By employing state-of-the-art methods and custom treatments, we brought back the roof and patio to their best condition. Our dedication to excellent results and happy clients guarantees exceptional results every time.