Case Study Summary

At Mr Clever Clean, we are known for providing high-quality exterior cleaning services across Crowborough. Recently, we were approached by a client facing persistent moss issues on their roof. The moss not only affected their roof tiles but also created an unsightly mess on their conservatory and Indian sandstone patio. This project summary details how we addressed these problems and revitalized the aesthetic appeal of their property.

Obstacles Faced

• Moss Infestation: The roof was severely affected with moss, which had led to cracked tiles. The winter weather during winter made this worse.

• Conservatory Maintenance: Moss shedding onto the conservatory created an unattractive scene and required constant cleaning.

• Patio Appearance: The Indian sandstone patio was regularly covered in moss, diminishing its visual appeal.

Cleaning Process

Upon being contacted, we conducted a comprehensive evaluation to assess the extent of the moss infestation and other related issues. We then offered a comprehensive plan and cost estimate, which the customer agreed to. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We evaluated the roof, conservatory, and patio to gather details on the challenges. We outlined our strategy to the customer and offered a price estimate, which they accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we prepared our equipment and safety access gear to guarantee a safe cleaning process.

3. Moss Removal: Using custom-designed scrapers, we carefully removed all moss from the roof. This step was essential in preventing further damage to the roof tiles.

4. Debris Cleanup: After removing the moss, we thoroughly cleaned the surrounding areas, including the drainage, conservatory roof, and Indian sandstone patio. This made sure no debris was left behind to create new problems.

5. Application of Soft Wash Solution: To sanitize the roof and inhibit new moss, we applied a specialized wash. This solution provided a thorough clean and helped stop future moss.

6. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to review the roof. They were extremely satisfied with the results and the new look of their property.

Outcome

The change was remarkable. The roof, that had been overrun with moss and broken tiles, was returned to a pristine condition. The conservatory and Indian sandstone patio were also free from moss, boosting the look of the outdoor space.

Client Testimonial

“We couldn’t be happier with the outcome! Our roof looks amazing, and we no longer have to worry about moss falling onto our conservatory and patio. The team from Mr Clever Clean was professional, thorough, and efficient. We highly recommend their services!” – Satisfied Customer

Conclusion

This case study demonstrates Mr Clever Clean’s expertise in handling tough exterior cleaning jobs. By employing state-of-the-art methods and custom treatments, we brought back the roof and patio to their original beauty. Our focus on top-notch service and client satisfaction ensures exceptional results every time.