Introduction

At Mr Clever Clean, we are known for providing high-quality exterior cleaning services across Carlisle. Recently, we were approached by a customer facing persistent moss issues on their roof. The moss not only affected their roof tiles but also resulted in a messy appearance on their conservatory and Indian sandstone patio. This case study details how we took care of these challenges and renewed the aesthetic appeal of their property.

Obstacles Faced

• Moss Infestation: The roof was severely affected with moss, which had weakened multiple roof tiles. The winter weather during winter made this worse.

• Conservatory Maintenance: Moss falling from the roof created an messy appearance and demanded ongoing maintenance.

• Patio Appearance: The Indian sandstone patio was often affected by moss debris, hurting its look.

Solution

Upon being contacted, we conducted a thorough site survey to determine the full scope of the moss issue and any additional concerns. We then presented an outline of our service and cost estimate, which the customer approved. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the roof, conservatory, and patio to understand the full scope of the problem. We explained our cleaning approach to the customer and offered a price estimate, which they accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed upon date for the customer. On the day of the service, we set up our injector and roof access tools to guarantee a safe cleaning process.

3. Moss Removal: Using custom-designed scrapers, we thoroughly eliminated all moss from the roof. This step was key in preventing further damage to the roof tiles.

4. Debris Cleanup: After removing the moss, we took care to clear the surrounding areas, including the drainage, conservatory roof, and Indian sandstone patio. This guaranteed no debris was left behind to create new problems.

5. Application of Soft Wash Solution: To keep the roof clean and prevent future moss growth, we applied a soft wash solution. This solution sanitized the tiles and protected against new growth.

6. Final Inspection and Customer Sign-Off: Upon finishing the service, we encouraged the customer to check the roof. They were delighted with the results and the new look of their property.

Results

The transformation was remarkable. The roof, once plagued by moss and cracks, was brought back to a clean state. The conservatory and Indian sandstone patio were also free from moss, enhancing the overall aesthetics of the property.

Client Testimonial

“The results were amazing—we’re thrilled! Our roof looks amazing, and we no longer have to worry about moss falling onto our conservatory and patio. The team from Mr Clever Clean was courteous, thorough, and incredibly efficient. Their service is fantastic—highly recommended!” – Satisfied Customer

Conclusion

This project summary highlights Mr Clever Clean’s expertise in handling difficult cleaning challenges. By using advanced techniques and specialized solutions, we were able to restore the roof and surrounding areas to their former glory. Our focus on top-notch service and client satisfaction guarantees top-quality service every time.