Project Overview

At Mr Clever Clean, we specialize in tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a client approached us in York with a significant black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the outdoor space less appealing. Despite their attempts with a store-bought pressure washer, the customer was unable to get rid of the stains and had almost given up hope. This case study details how we restored their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was plagued with pervasive black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which failed to make a difference and did not resolve the issue.

Solution

Upon being called, we immediately conducted a detailed evaluation to assess the extent of the infestation and formulate an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and evaluate the difficulties faced. We provided a thorough explanation of our method and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we set up our industrial-strength washer and a large-surface cleaning tool to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The 21-inch flat surface cleaner quickly removed debris and eliminated the majority of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This essential phase stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we invited the customer to review the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We planned to revisit annually to perform a maintenance wash, preserving the patio’s beautiful look.

Results

The transformation was remarkable. The patio, once overrun by black lichen stains, was returned to its original color and beauty. The customer was thrilled with the outcome, noting a significant improvement in the appearance and usability of their patio area.

Customer Feedback

“The results are fantastic—we’re so happy! The patio looks brand new, and we can use our patio just like before. The team from Mr Clever Clean was thorough and courteous, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This experience shows Mr Clever Clean’s expertise in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we can restore any outdoor space to their original beauty. Our dedication to top-notch service delivers exceptional results every time.