Case Study Summary

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Woodrow with a persistent black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the outdoor space dull and unappealing. Despite their attempts with a store-bought pressure washer, the customer was unable to get rid of the stains and had started losing hope. This case study details how we brought back their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and did not resolve the issue.

Cleaning Process

Upon being contacted, we immediately conducted a site survey to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and evaluate the challenges involved. We discussed our cleaning plan and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we set up our industrial-strength washer and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our specialized equipment, we started the cleaning process. The advanced cleaner effectively cut through the dirt and removed approximately 95% of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This essential phase prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we invited the customer to check the patio. They were extremely satisfied with the results and did not identify any areas needing further attention. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We planned to revisit annually to perform a maintenance wash, preserving the patio’s pristine condition.

Outcome

The change was remarkable. The patio, once plagued by black lichen stains, was restored to its bright, clean appearance. The customer was ecstatic with the outcome, noting a major upgrade in the look and functionality of their outdoor space.

Client Testimonial

“The results are fantastic—we’re so happy! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Summary

This experience exemplifies Mr Clever Clean’s specialization in dealing with severe lichen infestations. By employing top-quality tools and methods, we help bring outdoor areas back to life to their best condition. Our commitment to quality and customer satisfaction guarantees exceptional results every time.