Introduction

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Woking with a persistent black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the patio unsightly and uninviting. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had started losing hope. This project summary details how we brought back their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and could not eliminate the stains.

Solution

Upon being contacted, we immediately conducted a detailed evaluation to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to evaluate the severity of the lichen infestation and identify the challenges involved. We explained our approach in detail and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we set up our industrial-strength washer and a specialized flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The large surface tool effectively cut through the dirt and removed approximately 95% of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This crucial step stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to review the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We agreed to return annually to perform a maintenance wash, keeping the patio’s beautiful look.

Results

The improvement was amazing. The patio, once plagued by black lichen stains, was brought back to its natural state. The customer was thrilled with the outcome, noting a noticeable difference in the look and functionality of their outdoor space.

Customer Review

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio looking its best. Highly recommend their services!” – Satisfied Customer

Summary

This case study demonstrates Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we help bring outdoor areas back to life to their former glory. Our focus on excellent results and happy clients ensures satisfaction every time.