Introduction

At Mr Clever Clean, we specialize in tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Winchester with a significant black lichen infestation on their patio. The lichen had entirely masked the natural look of the patio, making the patio dull and unappealing. Despite their attempts with a standard home pressure washer, the customer was unable to get rid of the stains and had started losing hope. This case study details how we renewed their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Solution

Upon being reached out to, we quickly conducted a site survey to assess the extent of the infestation and formulate an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the customer’s property to assess the severity of the lichen infestation and understand the scope of the project. We provided a thorough explanation of our method and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The 21-inch flat surface cleaner quickly removed debris and took off most of the black lichen staining, restoring much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This important stage stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to inspect the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We agreed to return annually to redo the cleaning, maintaining the patio’s beautiful look.

Results

The improvement was stunning. The patio, once plagued by black lichen stains, was returned to its original color and beauty. The customer was delighted with the outcome, noting a noticeable difference in the look and functionality of their entertaining area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was thorough and courteous, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Final Thoughts

This experience shows Mr Clever Clean’s specialization in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we help bring outdoor areas back to life to their former glory. Our commitment to quality and customer satisfaction guarantees outstanding outcomes every time.