Introduction

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Wilmslow with a severe black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the patio unsightly and uninviting. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had felt discouraged. This report details how we brought back their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which failed to make a difference and could not eliminate the stains.

Our Approach

Upon being reached out to, we immediately conducted a detailed evaluation to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and understand the scope of the project. We discussed our cleaning plan and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we assembled our high-powered cleaning equipment and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The advanced cleaner worked through the layers of grime and took off most of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This crucial step stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to check the patio. They were very pleased with the results and did not find any spots that needed more work. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to redo the cleaning, preserving the patio’s beautiful look.

Outcome

The improvement was remarkable. The patio, once overrun by black lichen stains, was brought back to its bright, clean appearance. The customer was ecstatic with the outcome, noting a major upgrade in the look and functionality of their outdoor space.

Customer Review

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This project shows Mr Clever Clean’s skill in dealing with severe lichen infestations. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their original beauty. Our focus on excellent results and happy clients guarantees satisfaction every time.