Case Study Summary

At Mr Clever Clean, we specialize in tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Wigston Magna with a significant black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the outdoor space dull and unappealing. Despite their attempts with a store-bought pressure washer, the customer was unable to get rid of the stains and had almost given up hope. This project summary details how we brought back their patio to its former glory.

Customer Challenges

• Black Lichen Infestation: The patio was covered with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which only left streaks and could not eliminate the stains.

Our Approach

Upon being contacted, we quickly conducted a property assessment to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to assess the severity of the lichen infestation and identify the challenges involved. We discussed our cleaning plan and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The advanced cleaner quickly removed debris and took off most of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This crucial step stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to check the patio. They were thrilled with the results and did not see any issues. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We agreed to return annually to reapply the soft wash solution, keeping the patio’s spotless appearance.

Outcome

The transformation was amazing. The patio, once plagued by black lichen stains, was brought back to its bright, clean appearance. The customer was thrilled with the outcome, noting a major upgrade in the look and functionality of their entertaining area.

Customer Review

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Summary

This project demonstrates Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we help bring outdoor areas back to life to their best condition. Our dedication to top-notch service guarantees exceptional results every time.