Case Study Summary

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a client approached us in Wharton with a severe black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the area unsightly and uninviting. Despite their multiple tries with a standard home pressure washer, the customer was unable to remove the lichen and had almost given up hope. This project summary details how we restored their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Solution

Upon being contacted, we quickly conducted a property assessment to understand the scale of the cleaning required and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and evaluate the scope of the project. We discussed our cleaning plan and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our specialized equipment, we started the cleaning process. The large surface tool worked through the layers of grime and eliminated the majority of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to inhibit new lichen formation. This essential phase keeps organic contaminants at bay, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to inspect the patio. They were very pleased with the results and did not find any spots that needed more work. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We agreed to return annually to perform a maintenance wash, maintaining the patio’s pristine condition.

Outcome

The improvement was remarkable. The patio, once overrun by black lichen stains, was brought back to its original color and beauty. The customer was ecstatic with the outcome, noting a noticeable difference in the look and functionality of their patio area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Conclusion

This case study demonstrates Mr Clever Clean’s expertise in dealing with severe lichen infestations. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their best condition. Our focus on excellent results and happy clients delivers outstanding outcomes every time.